UK Lawsuit Over 'Throttled' iPhones Moves Forward

A legal claim in the United Kingdom over Apple's 2017 "throttling" controversy has been allowed to move forward by the Competition Appeal Tribunal, according to Reuters.

iPhone slow 16x9 yellow
Consumer advocate Justin Gutmann filed the claim back in June 2022, originally seeking a total of £750 million for up to 25 million iPhone users in the UK whose devices were affected by the issue, which stemmed from Apple's efforts to prevent devices with degraded batteries from unexpectedly shutting down while in use. The claim has since ballooned to as much at £1.6 billion plus interest.

Gutmann's lawyers had argued Apple concealed issues with batteries in certain phone models and "surreptitiously" installed a power management tool which limited performance.

Apple, however, said the lawsuit is "baseless" and that it strongly denies batteries in iPhones were defective, apart from in a small number of iPhone 6s models for which it offered free battery replacements.

Gutmann's claim covers ‌iPhone‌ 6 through ‌iPhone‌ X models, and while the Competition Appeal Tribunal ruled the claim can move forward, it also highlighted "a lack of clarity and specificity" that will need to be resolved before it can actually proceed to trial.

Apple deployed power management features with iOS 10.2.1 in 2017 that throttled performance to prevent devices with degraded batteries from attempting to draw peak power the batteries could no longer provide. Apple says it introduced the features to help extend device lifespan while minimizing disruptive device shutdowns, but the company was criticized by some customers for not disclosing what it was doing amid suggestions it was attempting to hide defective devices.

Apple apologized for not better explaining the changes it made and why it did so, and introduced a low-cost battery replacement program that lasted for several years.

In 2020, Apple agreed to pay up to $500 million to settle a long-running class action lawsuit in the United States over the issue, and the company has faced similar lawsuits in a number of other countries.

Top Rated Comments

MRxROBOT Avatar
21 weeks ago
They misled consumers by throttling their devices without informing users of said devices. While I don't think Apple should replace the batteries... but throttling devices over 50% without telling its users is in fact a big deal. Companies should absolutely be held accountable for these practices. Let the users have all the information so they can choose to either upgrade the battery or the phone.
Score: 26 Votes (Like | Disagree)
kiranmk2 Avatar
21 weeks ago
The issue is they didn't tell anyone, but it is a serious thing that to me is very deceptive. Apple throttled devices without telling people, thus making people think that their phone was getting slower / unable to cope with the latest versions of iOS/apps which likely led to purchasing a new phone. If people were aware that the slowdown was due to a degraded battery, they would then have the choice whether to get a new phone anyway, or spend 90% less and get a new battery fitted.
Score: 21 Votes (Like | Disagree)
blazerunner Avatar
21 weeks ago
So not only did consumers think their batteries were crapping out but also their performance was degraded? How many of those people did Apple fool into buying a whole new iPhone because they thought their current one was no longer any good?

And why the hell are people in this thread defending Apple over this?
Score: 20 Votes (Like | Disagree)
ios3 Avatar
21 weeks ago

I can see both sides, but I mean who doesn't know that batteries don't last forever? Kinda weird to me that a company would have to shell out $500million for not telling people what they should already know.
Batteries not lasting forever isn't the issue. The issue is Apple not disclosing slowing down system performance based on battery health. Nice job to spin the story
Score: 17 Votes (Like | Disagree)
ios3 Avatar
21 weeks ago
The Apple defenders here are pathetic. People bought new iPhones instead of battery replacements because Apple wasn't transparent with this feature.

You people are defending a wicked rich corporation that wrongs and rips off their customers.
Score: 13 Votes (Like | Disagree)
Mr. Heckles Avatar
21 weeks ago
If Apple was upfront with this and the option to turn it off (like they do), this would be a non-issue.
Score: 11 Votes (Like | Disagree)

Popular Stories

iPhone Home Screen Gradient Blank Spaces 1

Sources: iOS 18 Lets Apps Be Placed Anywhere on Home Screen Grid

Sunday March 24, 2024 1:33 pm PDT by
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
iPad Pro 2024 Landscape Camera Feature

New iPad Pro Again Rumored to Feature Landscape Front-Facing Camera

Monday March 25, 2024 5:43 am PDT by
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
sonoma desktop wwdc

Apple Releases macOS Sonoma 14.4.1 With Fix for USB Hub Bug

Monday March 25, 2024 10:10 am PDT by
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The ‌‌‌‌macOS Sonoma‌‌ 14.4‌.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...
iPhone 15 General Feature Green

Apple Says These New iOS Features Are Coming Later This Year

Sunday March 24, 2024 7:45 am PDT by
Apple has previously announced three new iOS features that it said are coming to the iPhone later this year, as outlined below. The new features include the ability to install iPhone apps on the web in the EU, RCS support in the Messages app, and next-generation CarPlay. Web Distribution Apple recently announced that eligible developers will soon be able to distribute their iOS apps to ...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

Seven Reasons to Wait for Next Year's iPhone 17

Tuesday March 19, 2024 5:20 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
maxresdefault

iOS 18 Rumored to Feature 'More Customizable' Home Screen

Sunday March 24, 2024 7:10 am PDT by
iOS 18 will feature a revamped Home Screen that is "more customizable," according to Bloomberg's Mark Gurman. He revealed this information in his Power On newsletter today, but he did not provide any specific details. Subscribe to the MacRumors YouTube channel for more videos. Apple will announce iOS 18 at its annual developers conference WWDC in June. Other features and changes rumored for...
combine images

Top Stories: iOS 18's Generative AI Features to Rely on Google?, Latest on New iPads, and More

Saturday March 23, 2024 6:00 am PDT by
We're getting closer to the launch of new iPad Pro and iPad Air models, while rumors about iOS 18 are continuing to ramp up with this week's surprise revelation that Apple has been talking to Google and others about potentially helping power the generative AI features expected to be a major part of this year's update. Other news this week saw the release of iOS 17.4.1 and iPadOS 17.4.1...