Apple Fixes 2023 Mac Pro Hard Drive Issue in macOS Ventura 13.5
In a support document published last month, Apple said certain SATA hard drives might unexpectedly disconnect from the 2023 Mac Pro after the computer wakes from sleep. Apple said it was aware of the issue and would fix it in a future macOS update, and the company followed through on that promise today.
Apple updated the support document today to indicate that the issue has been resolved in the macOS Ventura 13.5 update released today, so users simply need to update their Mac. The issue will also likely be resolved in the macOS Sonoma beta.
The Issue
While the Mac Pro is configured with SSD storage, it has SATA ports for connecting internal hard drives, and sometimes the drives could disconnect due to a bug.
"Certain models of internal SATA drives might unexpectedly disconnect from your computer after your Mac wakes from sleep," said Apple. "This can occur if your Mac automatically goes to sleep or if you manually put your Mac to sleep. If you see a message that your disk was not ejected properly, you can restart your Mac to reconnect to the drive."
New Mac Pro
Unveiled at WWDC last month, the new Mac Pro features Apple's M2 Ultra chip. The desktop tower has the same design as the Intel-based model from 2019, but lacks graphics card support and user-upgradeable RAM due to Apple silicon's unified architecture. Customers who do not need PCIe expansion should consider the Mac Studio instead.
Popular Stories
iOS 18 will give iPhone users greater control over Home Screen app icon arrangement, according to sources familiar with the matter. While app icons will likely remain locked to an invisible grid system on the Home Screen, to ensure there is some uniformity, our sources say that users will be able to arrange icons more freely on iOS 18. For example, we expect that the update will introduce...
The next-generation iPad Pro will feature a landscape-oriented front-facing camera for the first time, according to the Apple leaker known as "Instant Digital." Instant Digital reiterated the design change earlier today on Weibo with a simple accompanying 2D image. The post reveals that the entire TrueDepth camera array will move to the right side of the device, while the microphone will...
Apple has previously announced three new iOS features that it said are coming to the iPhone later this year, as outlined below. The new features include the ability to install iPhone apps on the web in the EU, RCS support in the Messages app, and next-generation CarPlay. Web Distribution Apple recently announced that eligible developers will soon be able to distribute their iOS apps to ...
Apple today released macOS Sonoma 14.4.1, a minor update for the macOS Sonoma operating system that launched last September. macOS Sonoma 14.4.1 comes three weeks after macOS Sonoma 14.4. The macOS Sonoma 14.4.1 update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. There's also a macOS 13.6.6 release for those who...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models concurrently, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different, and already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iOS 18 will feature a revamped Home Screen that is "more customizable," according to Bloomberg's Mark Gurman. He revealed this information in his Power On newsletter today, but he did not provide any specific details. Subscribe to the MacRumors YouTube channel for more videos. Apple will announce iOS 18 at its annual developers conference WWDC in June. Other features and changes rumored for...
We're getting closer to the launch of new iPad Pro and iPad Air models, while rumors about iOS 18 are continuing to ramp up with this week's surprise revelation that Apple has been talking to Google and others about potentially helping power the generative AI features expected to be a major part of this year's update. Other news this week saw the release of iOS 17.4.1 and iPadOS 17.4.1...
Top Rated Comments
I have a Mac Studio Ultra and a very important enclosure will not maintain a connection for more than about 3 hours, even without any sleep during that 3 hours. In fact, it "unexpectedly ejects" even when actively transferring files to/from it (so neither end is asleep).
Unhook it from Studio Ultra and hook it to old Intel Macs running macOS BEFORE Big Sur and all is fine again (same cable, same enclosure, same drives, same connection type).
* 2 Old Macs or a PC = stable connection.
* 1 "latest & greatest", "most powerful" Mac = unexpected ejections within about 3 hours.
I know this is not a problem for everyone: some enclosures (including some of my own, including one from the same brand) work just fine. But I'm far from the only one with this problem (many threads about this, identifying many different enclosures with this issue). And I've tested enough to feel very confident that this is a bug(s) in macOS (so please fans/ADF: no "redirection" posts trying to blame enclosure, cable, firmware, etc. Been there, tested through ALL of that more than a few times). Hopefully this fix for Mac Pro is actually a fix for all Macs.
I'd love to see some people not enjoying this same bug (too) chime in that this update resolved it for their (not Mac Pro) Macs.
Nice typos with MacOS version, it’s suppose to be 13, not 12.
[HEADING=2]If you see 'disk not ejected properly' on your Mac Pro (2023)[/HEADING]
If an internal SATA drive unexpectedly disconnects from your Mac Pro, update to macOS Ventura 12.5 or later ('https://support.apple.com/kb/HT201541').
Certain models of internal SATA drives might unexpectedly disconnect from your computer after your Mac wakes from sleep. This can occur if your Mac automatically goes to sleep or if you manually put your Mac to sleep.
To resolve this issue, update to macOS Ventura 12.5 or later ('https://support.apple.com/kb/HT201541').
Published Date: July 24, 2023
* $7000 machine
* Spinning disk drives
* Took a month and a half to fix